Privacy Policy

PRIVACY STATEMENT

We respect your privacy. We collect, hold, use and disclose your personal information in accordance with the Privacy Act 1993 & Privacy Act 2020. Protecting your privacy is our top security concern.

This privacy policy sets out how Global Spirits uses and protects any information you give when you use our website. We collect your information so that we can process your orders, provide and improve customer service, promote ours products and services and maintain your online account. Without your information, we may not be able to provide you with services or information and you may miss out on receiving valuable information about us. We ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement.

Personal information

Personal information is an opinion or information (including information or an opinion forming part of a database) from which it is possible to determine your identity. Examples of personal information include:

• Your name
• Postal address
• Mobile number
• Email address
• Date of birth
• Demographic information such as you postcode and delivery region.
• You preferences including what alcohol you like to drink and how you like to purchase.
• Other information relevant to improving the customer experience and providing better offers. 

Collecting personal information

We collect personal information about you via:

• Directly from you, including when you provide information to us by email, competition form, through our website
• Third parties, such as from our members, agents or suppliers.

Our website uses “cookies”. If you do not wish to receive cookies, you need to configure your internet browser not to accept cookies.

What we do with the information we gather

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• If you have opted in to receive our emails we will periodically send you promotional emails about new products, special offers or other information we think you may find interesting using the email address you have provided.
• We may use the information collected regarding your buying preference to customise the website according to your interests. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Privacy Act 1993 and Privacy Act 2020.

If you believe that any information we are holding on you is incorrect or incomplete, please call or email us as soon as possible. We will promptly correct any information found to be incorrect.

Email marketing

Global Spirits emails contain special offers and allow subscribers the opportunity to buy alcohol online at special price. You may opt out of Global Spirits Limited emails at any time by from your account by using your unique Sign In Name and Password or alternatively email us at support@globalspirits.co.nz for assistance. Under no circumstances will any of your personal information you have supplied us be made available to another organisation other than the third party IT agency that we employ for our email marketing communications.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

To protect your information we apply:

• confidentiality requirements of our employees and service providers
• security measures for computer/data base system access
• personal information is destroyed when it is no longer useful or it is unreliable and cannot be corrected.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our contact details

If you have any questions in relation to this Privacy Policy, you can email us at support@globalspirits.co.nz

Changes to this Privacy Policy

We may need to change and update this Privacy Policy in response to our business developments. If required, we will update our Privacy Policy at any time by updating this page. You should check this page periodically to ensure that you are happy with any changes.